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Cisco Unified Communications Training : ACUCW Part 2

Cisco Unified Communications Training : ACUCW Part 2

Administrators, engineers, and network architects who desire to broaden their skills and gain more understanding of the Cisco Unified Communications network can do so by taking the course, Cisco Unified Communications Training : ACUCW2 - Administering Cisco Unified Communications Workspace Part 2: Advanced.

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Information about this course:

This course is offered as:

  • Classroom Instructor-led Boot Camp
  • Live Online Instructor-led Boot Camp
  • Mentored Self-Paced Online
  • Streaming-Only Self-Paced Online

Course Highlights
  • Expert Instructor - Extended availability
  • Highest Certification Pass Rates
  • Complex sims & exercises, gives you practical hands-on experience
Course Description:

This course is five days long, and further explores what is learned in "Cisco Unified Communications Training, ACUCW1. - Administering Cisco Unified Communications Workspace Part 1: Advanced v8.0". This course focuses on administration of Cisco Unified Communications Manager (CUCM) version 7 and 8. The course will teach you how to build a UC infrastructure, while also executing variable length on-net dial plans that support multiple sites and other others. You will also explore bandwidth management and use admission control tools that are used when managing the calling in of a network that has multiple sites. In the course you will also look develop a better working knowledge of mobility features, including extension mobility, unified mobility and device mobility among others. You will also learn about Cisco Unified Workspace Licensing (CUWL).

While no formal prerequisites are required, you should have some experience performing very basic CUCM administration functions. It is also helpful if you have had exposure to the CUCM Administrative GUI. This is also a good course to choose after taking "CIPT1 v6.x/7.x - Implementing Cisco Unified Communications IP Telephony Part 1". This course would help provide the information you need to know for this one, such as knowing very basic CUCM administration functions and also gaining exposure to the CUCU Administrative GUI. Additionally, no router configuration is required for the course. This course is not only good for administrators , network architects, and administrators to broaden their knowledge of the Cisco Unified Communications network. It would also be a helpful course for anyone who has overall responsibility over Cisco Unified Communications network, including administrators, engineers, and network architects.

After you have learned how to complete the initial system configuration, and after doing this from scratch, you will work with the new V7 and V8 features. These features include local route groups and more so global transformations. After finishing the aforementioned configuration, you will be able to break down the dial plan and simplify it in order to prepare for globalization. As you delve further inside this, the course will begin to present some of the challenges that globalization has relating to the American Numbering Plan (ANP).

  • Learn the basics of CUCM architecutre and learn the terminology of it.
  • How to activate, start, and stop CUCM services.
  • How the CUCM services work, including Platform GUIs.
  • Explore globalization and it's challenges.
  • Employ media resources for MOH and conferencing purposes.
  • Learn how to configure advanced Class of Service tasks, like client matter codes, time of day codes, and access codes.
  • Construct a dial plan that includes route patterns and route groups which support the NANP and phone calls to Europe.
  • How to utilize bandwidth management and call control tools in order to control calls between sites.
Course Outline:
  • Cisco Unified Communications Manager (CUCUM): you will learn about the architecture, redundancy options, being an administrator over Advanced Options like CLI and OS, managing the initial configuration and configuring this within system parameters.
  • Bandwidth Management and Call Control: In this section you will learn how to configure Codec use and how to implement call admission control.
  • Implementing Call Coverage:
  • Cisco Unified Presence
  • Cisco Unified Workspace Licensing (CUWL): This part provides you with information on managing user accounts in CUCM using LDAP.
  • Globalization
  • CUCUM Mobility: In this part of the course you will work with configuring Codec use and how to implement call admissions control.
  • CUCUM Dial Plan and Call Privileges: This section focuses on call routing components, digit manipulation, Local route groups and Gateway Selection. It will also cover calling privileges and also restrictions.

The course will also offer a series of many labs, designed so that you have the ability to work on the course information on hands. The labs range from topics such as Topology and deployment to extension and unified mobility.

You'll also have labs on things like:

*Using digital manipulation by using global transformations
*SIP Trunks
*Geographic Routing and line device
*Implementation of media resources
*Using hunt lists and understanding call coverages

After successfully completing the course, you will take a final exam in order to demonstrate all that you have learned in this course.

There are also a couple of classes that you may want to consider taking after this one, that have proven to be good as follow up courses to this material. CVOICE - Implementing Cisco Unified Communications Voice over IP and QoS v8.0 is one that would be a good choice, and TUC - Troubleshooting Cisco Unified Communications Systems would also be a logical course to follow up with.

This course is offered complete with labs, material and instruction that will give you the foundation you need to be even more effective, and you will gain invaluable knowledge from it that will only help you move forward.

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Streaming Only

Base Course. Best for refresher courses

  • Easy Online Access
  • Expert Cisco Instructor
  • Exam Review
  • Highest Quality Content - 90% Pass
  • Self-Paced Training

Mentored Online

Most popular self-pace option.

  • Online & Offline Playback (DVD,mobile)
  • Expert Cisco Instructor
  • Intense Proprietary Exam Prep
  • Highest Quality Content - 90% Pass
  • Self-Paced Mentored Training
  • Mentor & Live Instructor Support
  • Text books, Pre-Study, and Lab books
  • Complex Sims and Exercise Files


Our top rated training experience

  • Live Classroom
  • Expert Instructor constantly available
  • Intense Proprietary Exam Prep
  • Highest Quality Content - 90% Pass
  • Self-Paced Training (optional add-on)
  • Extensive Live Instructor Support
  • Our highest pass rate course version
  • Text books, Pre-Study, and Lab books
  • Complex Sims and Exercise Files

Live Online

As close to the classroom from home

  • Live Classroom
  • Expert Instructor constantly available
  • Intense Proprietary Exam Prep
  • Highest Quality Content - 90% Pass
  • Self-Paced Training (optional add-on)
  • Extensive Live Instructor Support
  • Text books, Pre-Study, and Lab books
  • Complex Sims and Exercise Files

See what our students are saying about our training:

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- Stephen Muma
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I was very pleased with the class and instruction. All material provided was revelant to the course and will provide a good source of review at work.

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US Army

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Booz Allen Hamilton

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Hewlett Packard

The instructors real world experience lent insight towards the material and helped us to apply or study beyond the textbooks. The prestudy material will help guide me as a reference resource in the future. The lab books provided endless excersises to master the skills being taught in the classroom.

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[not provided]

The course materials gave insight to ccna, but more importantly the real world situations.

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Justin Hopper

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USAF - Schriever AFB

NEVER have I seen an Instructor with the amount of knowledge and passion for a subject. Thank you Infosec for providing me this oppurtunity to learn.

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[not provided]

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City of Missoula

I have really enjoyed this boot camp...I am leaving here with a much greater knowledge of Cisco than I had previously. The course materials were spot on!

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[not provided]

The course materials gave insight to ccna, but more importantly the real world situations.

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Justin Hopper

The course material is excellent. This bootcamp was the best bootcamp I ever attended. I improved my skills tenfold.

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Hewlett Packard

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[not provided]

One of the most intelligent and well-spoken instructors I have ever had the privilege to work with. His in depth knowledge of the 10 domains in CISSP surpassed my expectations as well as the expectations of my classmates. His teaching style kept the otherwise dry information very memorable and exciting. I would HIGHLY recommend this course to my peers.

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National Institutes of Health

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Sandra Speck Company

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MBL Technologies

My instructor is a freaking genius, however he really enjoys bringing the info and material to life so in a way you do catch a bit of genius by the end of the course.

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World Bank

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University of Maryland University College

Incredible instructor. The coursework covered 300 topics in 10 domains, and he was able to speak intelligently on all of them. Better, his teaching style was relaxed and informal, which lessened the feelings of impending doom about the exam we were about to undertake. He knew exactly which sections of the material to emphasize, when we needed a break, and in many cases was speaking ahead of the slides (he knew exactly what was coming up before turning the slides). Rare gem.

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Georgia Tech Research Institute

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Blood Systems

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Spectrum Training

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Waste Connections

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