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CVOICE - Implementing Cisco Unified Communications Voice

CVOICE - Implementing Cisco Unified Communications Voice

This course will provide an understanding of converged data and voice networks and the challenges native to different network technologies. The course will address, design, planning, and implementation practices. Students will gain hands-on experience through the comprehensive configuration and deployment of VoIP networks. Students will gain skills and knowledge specifically required for integrating media gateways into an enterprise VoIP network. The students will learn how to construct and troubleshoot sophisticated networks that can be used as a template for a real-world IP telephony deployment. The course includes a full day of comprehensive teaching of Quality of Service (QoS) configuration in support of real-time network traffic.

Number of Day:
The course will be covered over 5 days.

Total Price: $-,---

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Information about this course:

This course is offered as:

  • Classroom Instructor-led Boot Camp
  • Live Online Instructor-led Boot Camp
  • Mentored Self-Paced Online
  • Streaming-Only Self-Paced Online

Course Highlights
  • Expert Instructor - Extended availability
  • Highest Certification Pass Rates
  • Complex sims & exercises, gives you practical hands-on experience
Who Should Attend:

  • CCNP Voice Students completing their certification track
  • Network architects, engineers and support personnel who:
    • Configure and maintain data and voice network devices
    • Are considering various VoIP implementation methodologies
    • Require an understanding of the issues and solutions related to implementation
    • Require an understanding of the technologies associated to packet telephony that are common in service provider and enterprise applications

Detailed Course Curriculum:

Course Objectives

  • Explanation of a voice gateway, how it works, and a description of its components, features, and usage.
  • Describe the configuration and characteristics of VoIP call legs.
  • Describe how to use Cisco Unified Communications Manager Express to implement IP phones systems.
  • Describe a dial plan's components and implementation of a dial plan on a Cisco Unified voice gateway.
  • Explain what Cisco Unified Border Elements and gatekeepers are and which features they can support.
  • Describe the need for QoS and how to implement it on a Cisco Unified Communications network.

What You Will learn in the Course

  • A general VoIP overview, network components, protocols, Codecs, and the requirements for VoIP calls
  • Gateway interconnection configuration to support PSTN and VoIP calls
  • Protocols used on voice gateways for signaling
  • Gateway configuration to support calls using different signaling protocols and call control
  • Dial plan definition, describing each component of a dial plan and how to implement it on a voice gateway
  • CUBE gateway implementation to connect with an Internet Telephony Service Provider (ITSP)
  • Investigation of various traditional telephony connections
  • Configure, troubleshoot and examine the DSP configuration on Cisco's new ISR routers (2811s)
  • H.323 gateways and gatekeepers configuration
  • Session Initiation Protocol (SIP) and Media Gateway Control Protocol (MGCP) configuration
  • Examine G.711, G.723, and G.729 voice codec schemes
  • Various Call Admission Control configurations
  • Proper Caller ID configuration
  • Examine real-world connections to Key Telephone Systems, PBXs and the PSTN
  • Router/gateway configuration to link to the public dial plan network via various procedures and protocols

Curriculum Outline:

1. Voice Gateway Introduction
* The Role of Gateways and Cisco UC Networks
* Call Routing and Call Legs on Gateways
* Codecs, Codec Complexity and DSP Functionality
* Voice Ports Configuration on Gateways

2. VoIP Call Legs
* Call Leg Characteristics
* Media Transmission
* Signaling Protocol - H.323
* Signaling Protocol - SIP
* Signaling Protocol - MGCP
* Call Legs Requirements
* Call Legs Configuration

3. Communications Manager Express Endpoints Implementation
* Endpoint Requirements
* Endpoint Configuration

4. Dial Plan Implementation
* Dial Plans and Call Routing
* Digit Manipulation
* Configuration Path Selection
* Configuration Calling Privileges

5. Gatekeeper and CUBE Implementation
* Gatekeepers Fundamentals
* Cisco Unified Border Element

6. QoS
* QoS Models and Mechanisms
* Classification, Marking, and Link Efficiency Mechanisms
* Rate Limiting and Managing Congestion
* Cisco AutoQoS

Curriculum Labs:

Lab 1: Topology and Deployment
An overview of network topologies and common deployments

Lab 2: NTP, VLAN and DHCP Configuration
NTP, VLAN and DHCP General Configuration

Lab 3: Configuring Voice Ports
Voice Ports General Configuration

Lab 4: Configuring the Communications Manager Express
Communications Manager Express Configuration and Testing

Lab 5: VoIP Dial Peers - Dial Plan Lab 1
Dial Plan and Call Routing Configuration for VoIP Dial Peers

Lab 6: PSTN Dial Peers - Dial Plan Lab 2
Dial Plan and Call Routing Configuration for PSTN Dial Peers

Lab 7: H.323 Gateway Configuration and Codec Parameters
H.323 Gateway Configuration and Testing

Lab 8: SIP Gateways
SIP Gateways Configuration and Testing

Lab 9: SCCP and SIP Endpoint Configuration
SCCP and SIP Endpoint Configuration and Testing

Lab 10: Digit Manipulation - Dial Plan Lab 3
Digit Manipulation Configuration and Testing

Lab 11: Configuring Path Selection - Dial Plan Lab 4
Path Selection configuration and Testing

Lab 12: Classes of Restriction and Calling Privileges
Calling Privileges and Class of Restriction Configuration and Testing

Lab 13: Call Coverage
Call Coverage Configuration and Testing

Lab 14: Gatekeeper Configuration
Gatekeeper Configuration and Testing

Lab 15: Call Admission Control
Call Admission Control Configuration and Testing

Lab 16: Cisco Unified Border Element Configuration
Configuring and Testing Cisco Unified Border Element

Lab 17: AutoQoS Configuration
Configuring and Testing Auto QoS

Lab 18: SIP Trunking
Configuring and Testing SIP Trunks

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Streaming Only

Base Course. Best for refresher courses

  • Easy Online Access
  • Expert Cisco Instructor
  • Exam Review
  • Highest Quality Content - 90% Pass
  • Self-Paced Training

Mentored Online

Most popular self-pace option.

  • Online & Offline Playback (DVD,mobile)
  • Expert Cisco Instructor
  • Intense Proprietary Exam Prep
  • Highest Quality Content - 90% Pass
  • Self-Paced Mentored Training
  • Mentor & Live Instructor Support
  • Text books, Pre-Study, and Lab books
  • Complex Sims and Exercise Files


Our top rated training experience

  • Live Classroom
  • Expert Instructor constantly available
  • Intense Proprietary Exam Prep
  • Highest Quality Content - 90% Pass
  • Self-Paced Training (optional add-on)
  • Extensive Live Instructor Support
  • Our highest pass rate course version
  • Text books, Pre-Study, and Lab books
  • Complex Sims and Exercise Files

Live Online

As close to the classroom from home

  • Live Classroom
  • Expert Instructor constantly available
  • Intense Proprietary Exam Prep
  • Highest Quality Content - 90% Pass
  • Self-Paced Training (optional add-on)
  • Extensive Live Instructor Support
  • Text books, Pre-Study, and Lab books
  • Complex Sims and Exercise Files

See what our students are saying about our training:

The instructor was the best teacher I have ever had at any level. I learned more in the last 7 days than I did studying on my own for the past 6 months. The material was presented in a way that was easy for everyone to understand. He by far had the most knowledge of anyone I have ever met in the subject and I hope to learn more from him in the future.

- Stephen Muma
Not Provided

I was very pleased with the class and instruction. All material provided was revelant to the course and will provide a good source of review at work.

- Kenneth W. Jones
US Army

The instructor was very informative and held a good pace through the material. The hands-on material is great.

- Leo Lee
Booz Allen Hamilton

The course material is excellent. This bootcamp was the best bootcamp I ever attended. I improved my skills tenfold.

- Cesar Culot
Hewlett Packard

The instructors real world experience lent insight towards the material and helped us to apply or study beyond the textbooks. The prestudy material will help guide me as a reference resource in the future. The lab books provided endless excersises to master the skills being taught in the classroom.

- James Tillman
[not provided]

The course materials gave insight to ccna, but more importantly the real world situations.

- Justin Hopper
Justin Hopper

Cisco Press and Cisco Networking Academy books were excellent. The instructor was very knowledgable, fun, helpful, covered all of the material, clearly presented information and shared great ideas on calculating network size, masks, and hosts.

- Jeffrey L. Paulson
USAF - Schriever AFB

The instructor was extremely knowledgeable with course material and brought a lot of real world experience into the class. Course materials were more than sufficient and were very thorough. I will be using the course materials frequently in the future for reference material.

- Dustin Harriman
Fort Belvoir

The instructor was the best teacher I have ever had at any level. I learned more in the last 7 days than I did studying on my own for the past 6 months. The material was presented in a way that was easy for everyone to understand. He by far had the most knowledge of anyone I have ever met in the subject and I hope to learn more from him in the future.

- Stephen Muma
Not Provided

The cisco press books are very nice and I am pleased with the way the material was presented. The instructor was extremely knowledgeable in all aspects of networkinga I cannot speak more highly of him.

- Jason Herren
[not provided]

NEVER have I seen an Instructor with the amount of knowledge and passion for a subject. Thank you Infosec for providing me this oppurtunity to learn.

- Dave Malseed
[not provided]

My instructor was so down to earth, so knowledgeable about the handed out marital words cannot explain

- Cynthia Weathers - CCNA7
[not provided]

Instructor did a fantastic job of delivering a large set of very dense course material cogently to the class. She obviously had the material down cold and could easily break down elements of the different knowledge domains in clear explanations.

- Byron Caswell

Excellent instructor. One of the best I have had in over 27 years in the IT business. Genuinely cared about the students understanding the subject material and their success in passing the exam. She taught how to think and reason to pass the test. That is something not found in any text book.

- Craig Calder

Fantastic instructor! Really knew the material, and was adept at communicating in an understandable manner to those without an IT background. I couldn't ask for a more genuine, concerned instructor who had her students successful learning as the main motivator for everything she did. Simply superb!

- Timothy Dalhouse
Spectrum Training

One of the most intelligent and well-spoken instructors I have ever had the privilege to work with. His in depth knowledge of the 10 domains in CISSP surpassed my expectations as well as the expectations of my classmates. His teaching style kept the otherwise dry information very memorable and exciting. I would HIGHLY recommend this course to my peers.

- Student
National Institutes of Health

The instructor had an excellent demeanor and candor, very knowledgable about IT industry in general and many different fields in specific.

- Jose Rengel

My instructor is an excellent instructor. knowledgeable and good in the Net+, generally in computer training and other related area. he is very good. The quality of the course materials are perfect.

- Lucy Fakeye - Net+
[not provided]

Instructor was very intelligent and had lots of experience to draw on, outside of the written paterial that made it more interesting. I was very pleased with him.

- Sandra L. Speck
Sandra Speck Company

My instructor is a freaking genius, however he really enjoys bringing the info and material to life so in a way you do catch a bit of genius by the end of the course.

- Samuel Angura
World Bank

Instructor was to the point, and stayed on topic. Appreciated that he doesn't get led off tangents by students questions.

- Mark Yu
MBL Technologies

Instructor demonstrated advanced knowledge of the subject matter as well as INFOSEC in general. He provided us with all of the tools and reference materials we needed to perform the DIACAP process. The course materials are great!

- TR Piller

Incredible instructor. The coursework covered 300 topics in 10 domains, and he was able to speak intelligently on all of them. Better, his teaching style was relaxed and informal, which lessened the feelings of impending doom about the exam we were about to undertake. He knew exactly which sections of the material to emphasize, when we needed a break, and in many cases was speaking ahead of the slides (he knew exactly what was coming up before turning the slides). Rare gem.

- Thomas Dunn
Georgia Tech Research Institute

A great instructor, very intelligent and well spoken and excellent course materials.

- Jeff Clemmons
Blood Systems

My instructor is a genius. He has the perfect combination of knowledge and humor. I learned so much this week and enjoyed every minute of it!

- Matthew Miller
Waste Connections

The instructor was very knowledgeable about the pen testing and ethical hacking. He was great in delivering the lectures, lab and was very helpful in having us complete the capture the flag exercises. In addition, he provided valuable insight about security in general and pen testing in particular.

- Tijan Drammeh
University of Maryland University College

* An understanding of networking fundamentals, including IP switching and routing, LANs and WANs.
* The equivalent inter-networking skills and knowledge of Interconnecting Cisco Network Devices 2 (ICND2).
* Ability to enable VLANs and DHCP and configure and operate Cisco routers and switches.
* Knowledge of traditional PSTN technologies and operations.
* ICND2 - Interconnecting Cisco Network Devices 2
* ICOMM - Introduction to Cisco Voice and UC Administration v8.0