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ITIL® Training

ITIL® Managing Lifecycle Boot Camp

Successful implementation of ITIL® Managing Across the Lifecycle best practices enables IT departments to reduce downtime and costs while improving customer satisfaction. In this course, you learn how to plan, implement and optimize the Managing Across the Lifecycle processes and gain the skills required to take the ITIL® Expert Qualification: Managing Across the Lifecycle Certification Exam.

Course Highlights
  • High Pass Rates - Exam Pass Guarantee!
  • Top Instructors - Readily Available
  • Hands-on skills training and test preparation
award-winning-training

ITIL® (Information Technology Infrastructure Library) provides a comprehensive, consistent and coherent set of best practices focused on providing value to customers in the form of services.  In 2007, version 3 of the IT Infrastructure Library (ITIL®) was published, consisting of five core titles. This ITIL® Refresh focuses on a lifecycle approach to IT Service Management, with greater emphasis on IT business integration. Adopting all or some elements of ITIL® into an organization’s IT Service Management practices can add significant value to a company’s service portfolio.

The course completes the of the ITIL® Capability and Lifecycle qualification program, and leads to the ITIL® Expert qualification.

Cutting Edge Curriculum:  Authorized AND Accelerated:

Intense School’s ITIL® Managing Across the Lifecycle Boot Camp is, simply put, INTENSE.  We pack enormous value in both knowledge acquisition and certification achievement into this 5-day immersion experience.  We aggressively maintain up-to-date materials.  Our classroom pass rates on the ITIL® exams exceed 95%.   Students are prepared through a test exam and instructor feedback. The exam is a complex multiple choice, multi-part, scenario based test for which 90 minutes is allowed to complete it. Students who pass the exam will receive the ITIL® Capability Module Managing Across the Lifecycle Certificate in IT Service Management.

During this five-day instructor-led course, participants will obtain knowledge and hands-on experience in Operational Support & Analysis. A balanced mix of practical assignments and lecturing reinforce knowledge learning and boost capabilities on the subject. Interactive lessons and lectures prepare participants for the exam: ITIL® Capability Module Operational Support & Analysis.


Course Objectives You Will Learn How To:
  • Prepare for and take the ITIL® Expert Qualification: Managing Across the Lifecycle Exam
  • Outline key activities for the Managing Across the Lifecycle processes in the context of the Service Lifecycle
  • Achieve operational excellence by using the Managing Across the Lifecycle processes, activities and functions
  • Evaluate the success of Managing Across the Lifecycle by applying key metrics
  • Introduction to IT Service Management Business & Managerial Issues
  • Managing the Planning and Implementation of IT Service Management
  • Management of Strategic Change
  • Risk Management
  • Managerial Functions
  • Understanding Organizational Challenges
  • Lifecycle Project Assessment
  • Understanding Complementary Industry Guidance.
Why to “Get Intense” for ITIL® training:
  • We are not just teachers:  We DO ITIL® for a LIVING
  • Expert Trainers are cross-trained with the Vigilar Professional Services engagements.  
  • We regularly train our customers from the NSA, DoD, Microsoft and other highly sensitive co.’s
  • Tips and Tricks from the Pros
  • We have a 95%+ pass rate across our classes
ITIL® Managing Across the Lifecycle Boot Camp Benefits and Goals

Our ITIL® Managing Across the Lifecycle Boot Camp is an immersion into the proven service management methodologies included in the ITIL® Service Management capabilities.

Only Intense School's ITIL® Managing Across the Lifecycle Boot Camp offers you the following benefits:
  • Intense School's definitive, TOTAL immersion Course training experience
  • Intense instruction, no outside distractions
  • Exceptional proprietary supplemental materials  
  • One exam voucher, covering the ITIL® Capabilities Managing Across the Lifecycle exam.
  • Lunch included
  • Snacks and beverages all day long!

This class does not rely on you purchasing an expensive tool (such as the PC-3000) to perform data recovery.

Who Should Attend

This course is valuable for those who want to achieve ITIL® Expert Qualification: Managing Across the Lifecycle certification. The ITIL® Foundation Certificate (or v2- bridge equivalent) is required to take the ITIL® Certification Exam on the final day.  Also, a minimum of 15 credits through formal Service Lifecycle or Service Capability Stream qualifications is required.

Intense School Pre-Class Preparation and Post-Class Follow up

Prior to class you'll also receive:

  • Official Exin-Approved ITIL® Managing Across the Lifecycle Boot Camp Courseware
  • Access to a qualified ITIL® expert mentor before and after class, providing you extra help upon request to guide you towards proper pre-class prep!
  • Even after the course, we are here to provide you support, including:
  • Post-class ITIL® exam expert mentoring on the covered exams’ objectives  
Save Money and let Intense School Come to You!

Your Company will Save Big on group on-sites of 6 or more students. Get IITIL® Managing Across the Lifecycle Certification Training FAST on-site at your location for a fraction of the price of our public scheduled Boot Camps!

Click here to get more information about this class!

ITIL® is a registered trade mark of AXELOS Limited.  All rights reserved.
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Course had excellent structure. The instructor knew the material and was excited to teach it.

- Vladislav Agureyev
NSWCDD

The instructor did a great job of presenting the material and giving real world examples to help solidify my understanding.

- Chris Anderson - ITIL
[not provided]

The course materials were great and very helpful in understanding ITIL. I was also able to learn a lot from my instructors personal experirence.

- Maria Romain
Dell CM

Our class was lively and entertaining. The instructor adapted well to the groups learning style and additionally, her background and experience was of significant value to learning the objectives of the course (ITIL).

- Anthony Ryno
US Navy - NCTSSD

The course was set at a good phase and with a great instructor.

- Manuel Panis
US Navy - NCTSSD

Instructor demonstrated advanced knowledge of the subject matter as well as INFOSEC in general. He provided us with all of the tools and reference materials we needed to perform the DIACAP process. The course materials are great!

- TR Piller
none

Instructor was very intelligent and had lots of experience to draw on, outside of the written paterial that made it more interesting. I was very pleased with him.

- Sandra L. Speck
Sandra Speck Company

My instructor is an excellent instructor. knowledgeable and good in the Net+, generally in computer training and other related area. he is very good. The quality of the course materials are perfect.

- Lucy Fakeye - Net+
[not provided]

Instructor was to the point, and stayed on topic. Appreciated that he doesn't get led off tangents by students questions.

- Mark Yu
MBL Technologies

A great instructor, very intelligent and well spoken and excellent course materials.

- Jeff Clemmons
Blood Systems

One of the most intelligent and well-spoken instructors I have ever had the privilege to work with. His in depth knowledge of the 10 domains in CISSP surpassed my expectations as well as the expectations of my classmates. His teaching style kept the otherwise dry information very memorable and exciting. I would HIGHLY recommend this course to my peers.

- Student
National Institutes of Health

Excellent instructor. One of the best I have had in over 27 years in the IT business. Genuinely cared about the students understanding the subject material and their success in passing the exam. She taught how to think and reason to pass the test. That is something not found in any text book.

- Craig Calder
[[Unknown]]

Select the type of training that best fits your schedule and learning style!

Live, Online, Self-Paced, Classroom - contact us for details on each.

Self-Paced

Streaming Only

Base Course. Best for refresher courses

  • Easy Online Access
  • Expert Virtualization Instructor
  • ITIL® Exam Review
  • Highest Quality Content - 90% Pass
  • Self-Paced Training
Self-Paced

Mentored Online

Most popular self-pace option.

  • Online & Offline Playback (DVD,mobile)
  • Expert Virtualization Instructor
  • Intense Proprietary Exam Prep
  • Highest Quality Content - 90% Pass
  • Self-Paced Mentored Training
  • Mentor & Live Instructor Support
  • Text books, Pre-Study, Exam Review
Classroom

Instructor-Led

Our top rated training experience

  • Live Classroom
  • Expert Instructor constantly available
  • Intense Proprietary Exam Prep
  • Highest Quality Content - 90% Pass
  • Self-Paced Training (optional add-on)
  • Extensive Live Instructor Support
  • Our highest pass rate course version
  • Text books, Pre-Study, Exam Review
Classroom

Live Online

As close to the classroom from home

  • Live Classroom
  • Expert Instructor constantly available
  • Intense Proprietary Exam Prep
  • Highest Quality Content - 90% Pass
  • Self-Paced Training (optional add-on)
  • Extensive Live Instructor Support
  • Text books, Pre-Study, Exam Review

See what our students are saying:

Course had excellent structure. The instructor knew the material and was excited to teach it.

- Vladislav Agureyev
NSWCDD

The instructor did a great job of presenting the material and giving real world examples to help solidify my understanding.

- Chris Anderson - ITIL
[not provided]

The course materials were great and very helpful in understanding ITIL. I was also able to learn a lot from my instructors personal experirence.

- Maria Romain
Dell CM

Our class was lively and entertaining. The instructor adapted well to the groups learning style and additionally, her background and experience was of significant value to learning the objectives of the course (ITIL).

- Anthony Ryno
US Navy - NCTSSD

The course was set at a good phase and with a great instructor.

- Manuel Panis
US Navy - NCTSSD

Instructor demonstrated advanced knowledge of the subject matter as well as INFOSEC in general. He provided us with all of the tools and reference materials we needed to perform the DIACAP process. The course materials are great!

- TR Piller
none

Instructor was very intelligent and had lots of experience to draw on, outside of the written paterial that made it more interesting. I was very pleased with him.

- Sandra L. Speck
Sandra Speck Company

My instructor is an excellent instructor. knowledgeable and good in the Net+, generally in computer training and other related area. he is very good. The quality of the course materials are perfect.

- Lucy Fakeye - Net+
[not provided]

Instructor was to the point, and stayed on topic. Appreciated that he doesn't get led off tangents by students questions.

- Mark Yu
MBL Technologies

A great instructor, very intelligent and well spoken and excellent course materials.

- Jeff Clemmons
Blood Systems

One of the most intelligent and well-spoken instructors I have ever had the privilege to work with. His in depth knowledge of the 10 domains in CISSP surpassed my expectations as well as the expectations of my classmates. His teaching style kept the otherwise dry information very memorable and exciting. I would HIGHLY recommend this course to my peers.

- Student
National Institutes of Health

Excellent instructor. One of the best I have had in over 27 years in the IT business. Genuinely cared about the students understanding the subject material and their success in passing the exam. She taught how to think and reason to pass the test. That is something not found in any text book.

- Craig Calder
[[Unknown]]