ITIL V3 Service Transition and Operation Boot Camp
ITIL (Information Technology Infrastructure Library) provides a comprehensive, consistent and coherent set of best practices focused on providing value to customers in the form of services. In 2007, version 3 of the IT Infrastructure Library (ITIL) was published, consisting of five core titles. This ITIL Refresh focuses on a lifecycle approach to IT Service Management, with greater emphasis on IT business integration. Adopting all or some elements of ITIL v3 into an organization’s IT Service Management practices can add significant value to a company’s service portfolio.
Intense School is proud to offer ITILv3 Service Transition and Operation Boot Camp, a five (5) day Course that helps students understand the main principles and objectives of Service Transition and Operation, the core concepts and practices in how strategy and design applies to Service Management and IT, and prepares students to take the ITIL v3 Service Transition and Service Operation examinations. All of our ITIL Master level instructors have over 8 years of experience in ITSM, and are seasoned instructors and exam prep experts. The ITIL v3 Service Transition & Operation certification greatly benefits IT and Business professionals and those concerned about optimization of a corporations IT Services.
Cutting Edge Curriculum: Authorized AND Accelerated:
Intense School’s ITILv3 Service Transition & Operation Boot Camp is, simply put, INTENSE. We pack enormous value in both knowledge acquisition and certification achievement into this 5-day immersion experience. We aggressively maintain up-to-date materials. Our classroom pass rates on the ITILv3 exams exceed 95%.
The bootcamp combines the ITIL® Lifecycle Service Transition and Service Operation courses, covering the lifecycle aspects and the management and control of the activities and techniques within the Service Transition and Service Operation stages of the lifecycle, but not the details of the supporting processes (which are covered in detail in the Capability courses). Additionally the course looks at the concepts of Service Transition and Service Operation as a practice and at the interfaces between them and with the other stages of the ITIL Service Lifecycle.
Course Objectives
The purpose of this boot camp is to obtain knowledge on ITIL concepts and terminology. It looks at activities that may be implemented to enhance the quality of IT service management within an organization and enables students to understand the concepts, processes, functions and activities involved in Service Transition and Service Operation. It also examines organizational issues including functions, groups and teams, department operational health process structures that will enable role focused capability and competency in support of the Service Lifecycle approach as described in ITIL.
The course prepares delegates for the ITIL® Lifecycle examinations in Service Transition and Service Operation.
Why to “Get Intense” for ITIL training
- We are not just teachers: We DO ITIL for a LIVING
- Expert Trainers are cross-trained with the Vigilar Professional Services engagements.
- We regularly train our customers from the NSA, DoD, Microsoft and other highly sensitive co.’s
- Tips and Tricks from the Pros
- We have a 95%+ pass rate across our classes
ITILv3 Service Transition & Operation Boot Camp Benefits and Goals
Our ITILv3 Service Transition & Operation Boot Camp is an immersion into the proven service management methodologies included in the ITIL v.3 Service Management lifecycle. This boot camp is your fast track to gaining the ITIL v3 Service Transition and Service Operation certifications. In this course, you gain the knowledge necessary to take the ITIL v3 exams, which is offered on the 3rd day (the Service Transition exam) and at the end of this course (the Service Operation exam is on Day 5).
Only Intense School's ITILv3 Service Transition & Operation Boot Camp offers you the following benefits:
- Intense School's definitive, TOTAL immersion Course training experience
- Intense instruction, no outside distractions
- Exceptional proprietary supplemental materials
- Two exam vouchers, covering the ITIL v3 Lifecycle Service Transition and Service Operation exams, and take exams on days 3 and 5 of the course.
- Lunch included
- Snacks and beverages all day long!
Who Should Attend
This boot camp is ideal for individuals who require a deeper understanding of the Service Transition and Service Operation stages of the ITIL Services Lifecycle. Individuals attending this boot camp should note that due to intensive nature of this boot camp, some evening work is expected.
This boot camp offers a natural career development path for practitioner staff that already holds the ITIL® Foundation Certificate or equivalent. Before attending the boot camp, it is strongly recommended, though not required, that candidates have exposure to basic concepts in IT and related work experience of at least two years. Delegates are required to hold the ITIL® Foundation Certificate.
Intense School Pre-Class Preparation and Post-Class Follow up
Prior to class you'll also receive:
- Official Exin-Approved ITILv3 Service Transition & Operation Boot Camp Courseware
- Access to a qualified ITIL expert mentor before and after class, providing you extra help upon request to guide you towards proper pre-class prep!
- Even after the course, we are here to provide you support, including:
- Post-class ITIL exam expert mentoring on the covered exams’ objectives
Save Money and let Intense School Come to You!
Your Company will Save Big on group on-sites of 6 or more students. GetITILv3 Service Transition and Operation Certification Training FAST on-site at your location for a fraction of the price of our public scheduled Boot Camps!
Testimonials
"Intense School's ITIL V3 Essentials Boot Camp was the most effective
training I have ever received. The Instructor was superb and conveyed
"Real World Knowledge" that I can use back on the job. I would return
to Intense School again and again." - Peter Fountain
"Very valuable. I couldn't have picked up all of this information on my own!” - JS, T Rowe Price, Inc.
"One of the best classes I ever attended.” — GD, US Senate Sergeant
"Very focused and concise training to achieve certification - with supportive trainers and environment." – MT, Microsoft
“I would just like to say thanks to your excellent ITIL training course I Passed my exam with great results. This course is excellent and I have recommended it to many of my colleges. Thanks again for the great service. “ – BD, SAIC
“The material contained in the ITIL Foundation is great and at just the right level to get you through the exam more than comfortably - You guys are awesome." Finn-Rowan Findlay, US Treasury
“I wanted to let you know what a great job you did on the ITIL Foundation course. The instruction was informative and not only provided a strong baseline to pass the exam, but included “real world” scenarios that allow you to leverage the content back to my work environment. I will be highly recommending you to everyone. Thanks again.” - TD, DOD
“I learned a lot and appreciate your teaching skills. Much appreciated. It provided a very nice learning experience.” – JK, CACI
"Thank you to you. I would not have achieved what we have without your attention to detail and commitment to our project." – KR, Shell
“Excellent Instructor” - KM, US Census Bureau
Click here to get more information about this class!