ITIL® (Information Technology Infrastructure Library) provides a comprehensive, consistent and coherent set of best practices focused on providing value to customers in the form of services. In 2007, version 3 of the IT Infrastructure Library (ITIL®) was published, consisting of five core titles. This ITIL® Refresh focuses on a lifecycle approach to IT Service Management, with greater emphasis on IT business integration. Adopting all or some elements of ITIL® into an organization’s IT Service Management practices can add significant value to a company’s service portfolio.
Information about this course:
View schedule for classroom bootcamps
Other ITIL® Courses:
Intense School is proud to offer ITIL® - Managers Bridge Course, a five (5) day Course that helps students understand the concept of Service Management as a practice, particularly the new v.3 concepts, and prepares for and take the ITIL® Managers Bridge exam. All of our ITIL® Master level instructors have over 8 years of experience in ITSM, and are seasoned instructors and exam prep experts.
The all new ITIL® Service Manager Bridge Course offers candidates a gateway to ITIL® certification credits. This qualification will bridge the gap between the ITIL® Manager's Certificate in IT Service Management and the ITIL® Expert in IT Service Management status. The course addresses all of the new topics in ITIL® and the main differences from earlier ITIL versions. It introduces the Service Lifecycle approach and the five stages within this lifecycle:
Students who complete our ITIL® - Managers Bridge Course will be prepared to take the ITIL® Managers Bridge certification exam, a leading international certification requiring the competencies of a Master Level ITIL® Expert. The ITIL® Managers Bridge exam certification greatly benefits IT and Business professionals and those concerned about optimization of a corporations IT Services.
Intense School’s ITIL® - Managers Bridge Course is, simply put, INTENSE. We pack enormous value in both knowledge acquisition and certification achievement into this 5-day immersion experience. We aggressively maintain up-to-date materials. Our classroom pass rates on the ITIL® - Managers Bridge exceed 95%.
Upon the completion students will:
Our ITIL® - Managers Bridge Course is an immersion into the proven service management methodologies included in the ITIL® Service Management lifecycle. The ITIL® Managers Bridge exam provides a fast track to gaining the ITIL® Expert certification. In this course, you gain the knowledge necessary to take the ITIL® Managers Bridge exam, which is offered at the end of this course. In addition, this course covers new ITIL® content and introduces the Service Lifecycle, which forms the core of ITIL® .
Only Intense School's ITIL® - Managers Bridge Course offers you the following benefits:
Prior to class you'll also receive
Your Company will Save Big on group on-sites of 6 or more students. Get ITIL® Service Managers Bridge Course Certification Training FAST on-site at your location for a fraction of the price of our public scheduled Boot Camps!
Prior to enrolling in Intense School's v2 to Bridge course, students should have:
Those who hold the ITIL® Service Manager Certificate or enough credits from the Foundation and Practitioner certifications and would like to obtain the ITIL® Expert certification through the successful completion of the ITIL® Managers Bridge exam.
The instructor was knowledgeable of the subject, provided good examples, and emphasized the important topics to study.
- Stephanie Hayes
none
The instructor had an excellent demeanor and candor, very knowledgable about IT industry in general and many different fields in specific.
- Jose Rengel
none
Course had excellent structure. The instructor knew the material and was excited to teach it.
- Vladislav Agureyev
NSWCDD
The course materials were great and very helpful in understanding ITIL. I was also able to learn a lot from my instructors personal experirence.
- Maria Romain
Dell CM
He was very professional and knowledgable. It was a pleasurable experience.
- Faron Fendle
NSWCDD
Fantastic instructor! Really knew the material, and was adept at communicating in an understandable manner to those without an IT background. I couldn't ask for a more genuine, concerned instructor who had her students successful learning as the main motivator for everything she did. Simply superb!
- Timothy Dalhouse
Spectrum Training
Instructor was very intelligent and had lots of experience to draw on, outside of the written paterial that made it more interesting. I was very pleased with him.
- Sandra L. Speck
Sandra Speck Company
Incredible instructor. The coursework covered 300 topics in 10 domains, and he was able to speak intelligently on all of them. Better, his teaching style was relaxed and informal, which lessened the feelings of impending doom about the exam we were about to undertake. He knew exactly which sections of the material to emphasize, when we needed a break, and in many cases was speaking ahead of the slides (he knew exactly what was coming up before turning the slides). Rare gem.
- Thomas Dunn
Georgia Tech Research Institute
One of the most intelligent and well-spoken instructors I have ever had the privilege to work with. His in depth knowledge of the 10 domains in CISSP surpassed my expectations as well as the expectations of my classmates. His teaching style kept the otherwise dry information very memorable and exciting. I would HIGHLY recommend this course to my peers.
- Student
National Institutes of Health
Excellent instructor. One of the best I have had in over 27 years in the IT business. Genuinely cared about the students understanding the subject material and their success in passing the exam. She taught how to think and reason to pass the test. That is something not found in any text book.
- Craig Calder
[[Unknown]]
My instructor is a freaking genius, however he really enjoys bringing the info and material to life so in a way you do catch a bit of genius by the end of the course.
- Samuel Angura
World Bank
My instructor is a genius. He has the perfect combination of knowledge and humor. I learned so much this week and enjoyed every minute of it!
- Matthew Miller
Waste Connections
Live, Online, Self-Paced, Classroom - contact us for details on each.
Base Course. Best for refresher courses
Most popular self-pace option.
Our top rated training experience
As close to the classroom from home
The instructor was knowledgeable of the subject, provided good examples, and emphasized the important topics to study.
- Stephanie Hayes
none
The instructor had an excellent demeanor and candor, very knowledgable about IT industry in general and many different fields in specific.
- Jose Rengel
none
Course had excellent structure. The instructor knew the material and was excited to teach it.
- Vladislav Agureyev
NSWCDD
The course materials were great and very helpful in understanding ITIL. I was also able to learn a lot from my instructors personal experirence.
- Maria Romain
Dell CM
He was very professional and knowledgable. It was a pleasurable experience.
- Faron Fendle
NSWCDD
Fantastic instructor! Really knew the material, and was adept at communicating in an understandable manner to those without an IT background. I couldn't ask for a more genuine, concerned instructor who had her students successful learning as the main motivator for everything she did. Simply superb!
- Timothy Dalhouse
Spectrum Training
Instructor was very intelligent and had lots of experience to draw on, outside of the written paterial that made it more interesting. I was very pleased with him.
- Sandra L. Speck
Sandra Speck Company
Incredible instructor. The coursework covered 300 topics in 10 domains, and he was able to speak intelligently on all of them. Better, his teaching style was relaxed and informal, which lessened the feelings of impending doom about the exam we were about to undertake. He knew exactly which sections of the material to emphasize, when we needed a break, and in many cases was speaking ahead of the slides (he knew exactly what was coming up before turning the slides). Rare gem.
- Thomas Dunn
Georgia Tech Research Institute
One of the most intelligent and well-spoken instructors I have ever had the privilege to work with. His in depth knowledge of the 10 domains in CISSP surpassed my expectations as well as the expectations of my classmates. His teaching style kept the otherwise dry information very memorable and exciting. I would HIGHLY recommend this course to my peers.
- Student
National Institutes of Health
Excellent instructor. One of the best I have had in over 27 years in the IT business. Genuinely cared about the students understanding the subject material and their success in passing the exam. She taught how to think and reason to pass the test. That is something not found in any text book.
- Craig Calder
[[Unknown]]
My instructor is a freaking genius, however he really enjoys bringing the info and material to life so in a way you do catch a bit of genius by the end of the course.
- Samuel Angura
World Bank
My instructor is a genius. He has the perfect combination of knowledge and humor. I learned so much this week and enjoyed every minute of it!
- Matthew Miller
Waste Connections
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