ITIL® (Information Technology Infrastructure Library) provides a comprehensive, consistent and coherent set of best practices focused on providing value to customers in the form of services. In 2007, version 3 of the IT Infrastructure Library (ITIL®) was published, consisting of five core titles. This ITIL® Refresh focuses on a lifecycle approach to IT Service Management, with greater emphasis on IT business integration. Adopting all or some elements of ITIL® into an organization’s IT Service Management practices can add significant value to a company’s service portfolio.
Information about this course:
View schedule for classroom bootcamps
Other ITIL® Courses:
Intense School is proud to offer ITIL® - Managers Bridge Course, a five (5) day Course that helps students understand the concept of Service Management as a practice, particularly the new v.3 concepts, and prepares for and take the ITIL® Managers Bridge exam. All of our ITIL® Master level instructors have over 8 years of experience in ITSM, and are seasoned instructors and exam prep experts.
The all new ITIL® Service Manager Bridge Course offers candidates a gateway to ITIL® certification credits. This qualification will bridge the gap between the ITIL® Manager's Certificate in IT Service Management and the ITIL® Expert in IT Service Management status. The course addresses all of the new topics in ITIL® and the main differences from earlier ITIL versions. It introduces the Service Lifecycle approach and the five stages within this lifecycle:
Students who complete our ITIL® - Managers Bridge Course will be prepared to take the ITIL® Managers Bridge certification exam, a leading international certification requiring the competencies of a Master Level ITIL® Expert. The ITIL® Managers Bridge exam certification greatly benefits IT and Business professionals and those concerned about optimization of a corporations IT Services.
Intense School’s ITIL® - Managers Bridge Course is, simply put, INTENSE. We pack enormous value in both knowledge acquisition and certification achievement into this 5-day immersion experience. We aggressively maintain up-to-date materials. Our classroom pass rates on the ITIL® - Managers Bridge exceed 95%.
Upon the completion students will:
Our ITIL® - Managers Bridge Course is an immersion into the proven service management methodologies included in the ITIL® Service Management lifecycle. The ITIL® Managers Bridge exam provides a fast track to gaining the ITIL® Expert certification. In this course, you gain the knowledge necessary to take the ITIL® Managers Bridge exam, which is offered at the end of this course. In addition, this course covers new ITIL® content and introduces the Service Lifecycle, which forms the core of ITIL® .
Only Intense School's ITIL® - Managers Bridge Course offers you the following benefits:
Prior to class you'll also receive
Your Company will Save Big on group on-sites of 6 or more students. Get ITIL® Service Managers Bridge Course Certification Training FAST on-site at your location for a fraction of the price of our public scheduled Boot Camps!
Prior to enrolling in Intense School's v2 to Bridge course, students should have:
Those who hold the ITIL® Service Manager Certificate or enough credits from the Foundation and Practitioner certifications and would like to obtain the ITIL® Expert certification through the successful completion of the ITIL® Managers Bridge exam.
The instructor was knowledgeable of the subject, provided good examples, and emphasized the important topics to study.
- Stephanie Hayes
none
The course materials were great and very helpful in understanding ITIL. I was also able to learn a lot from my instructors personal experirence.
- Maria Romain
Dell CM
Outstanding instructor. He did a great job providing the information and even worked with students after class to help them grasp the material.
- Jonathan Fitz-Enz
TASC
The instructed was very professional, and engaging. He did a great job presenting the material and reviewing.
- Thomas Perkins
NSWCDD
Our class was lively and entertaining. The instructor adapted well to the groups learning style and additionally, her background and experience was of significant value to learning the objectives of the course (ITIL).
- Anthony Ryno
US Navy - NCTSSD
Excellent instructor. One of the best I have had in over 27 years in the IT business. Genuinely cared about the students understanding the subject material and their success in passing the exam. She taught how to think and reason to pass the test. That is something not found in any text book.
- Craig Calder
[[Unknown]]
The instructor was very knowledgeable about the pen testing and ethical hacking. He was great in delivering the lectures, lab and was very helpful in having us complete the capture the flag exercises. In addition, he provided valuable insight about security in general and pen testing in particular.
- Tijan Drammeh
University of Maryland University College
One of the most intelligent and well-spoken instructors I have ever had the privilege to work with. His in depth knowledge of the 10 domains in CISSP surpassed my expectations as well as the expectations of my classmates. His teaching style kept the otherwise dry information very memorable and exciting. I would HIGHLY recommend this course to my peers.
- Student
National Institutes of Health
My instructor is an excellent instructor. knowledgeable and good in the Net+, generally in computer training and other related area. he is very good. The quality of the course materials are perfect.
- Lucy Fakeye - Net+
[not provided]
My instructor is a freaking genius, however he really enjoys bringing the info and material to life so in a way you do catch a bit of genius by the end of the course.
- Samuel Angura
World Bank
Fantastic instructor! Really knew the material, and was adept at communicating in an understandable manner to those without an IT background. I couldn't ask for a more genuine, concerned instructor who had her students successful learning as the main motivator for everything she did. Simply superb!
- Timothy Dalhouse
Spectrum Training
Instructor did a fantastic job of delivering a large set of very dense course material cogently to the class. She obviously had the material down cold and could easily break down elements of the different knowledge domains in clear explanations.
- Byron Caswell
Scitor
Live, Online, Self-Paced, Classroom - contact us for details on each.
Base Course. Best for refresher courses
Most popular self-pace option.
Our top rated training experience
As close to the classroom from home
The instructor was knowledgeable of the subject, provided good examples, and emphasized the important topics to study.
- Stephanie Hayes
none
The course materials were great and very helpful in understanding ITIL. I was also able to learn a lot from my instructors personal experirence.
- Maria Romain
Dell CM
Outstanding instructor. He did a great job providing the information and even worked with students after class to help them grasp the material.
- Jonathan Fitz-Enz
TASC
The instructed was very professional, and engaging. He did a great job presenting the material and reviewing.
- Thomas Perkins
NSWCDD
Our class was lively and entertaining. The instructor adapted well to the groups learning style and additionally, her background and experience was of significant value to learning the objectives of the course (ITIL).
- Anthony Ryno
US Navy - NCTSSD
Excellent instructor. One of the best I have had in over 27 years in the IT business. Genuinely cared about the students understanding the subject material and their success in passing the exam. She taught how to think and reason to pass the test. That is something not found in any text book.
- Craig Calder
[[Unknown]]
The instructor was very knowledgeable about the pen testing and ethical hacking. He was great in delivering the lectures, lab and was very helpful in having us complete the capture the flag exercises. In addition, he provided valuable insight about security in general and pen testing in particular.
- Tijan Drammeh
University of Maryland University College
One of the most intelligent and well-spoken instructors I have ever had the privilege to work with. His in depth knowledge of the 10 domains in CISSP surpassed my expectations as well as the expectations of my classmates. His teaching style kept the otherwise dry information very memorable and exciting. I would HIGHLY recommend this course to my peers.
- Student
National Institutes of Health
My instructor is an excellent instructor. knowledgeable and good in the Net+, generally in computer training and other related area. he is very good. The quality of the course materials are perfect.
- Lucy Fakeye - Net+
[not provided]
My instructor is a freaking genius, however he really enjoys bringing the info and material to life so in a way you do catch a bit of genius by the end of the course.
- Samuel Angura
World Bank
Fantastic instructor! Really knew the material, and was adept at communicating in an understandable manner to those without an IT background. I couldn't ask for a more genuine, concerned instructor who had her students successful learning as the main motivator for everything she did. Simply superb!
- Timothy Dalhouse
Spectrum Training
Instructor did a fantastic job of delivering a large set of very dense course material cogently to the class. She obviously had the material down cold and could easily break down elements of the different knowledge domains in clear explanations.
- Byron Caswell
Scitor
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