Only Intense School's Online ITIL V3 Foundations Program offers you the following benefits:

• Online sessions at your own pace with a real ITIL V3 expert
• Complete "turnkey" comprehensive ITIL V3 training program
• Gain practical ITIL skills you will immediately use on the job
• Increase your effectiveness on the job in days, not months and years
• Access to a wide range of ITIL-related experts and instructors
• World-class course material 
• Actionable learning, case studies, classroom discussions and Q&A sessions
• After class students may take the Foundation Certificate in IT Service Management
• Opportunity to network with your colleagues and peers in both the same and different industries
• Provides tangible evidence of career growth for potential salary increase and/or promotion

Who Should Attend:

ITIL V3 Foundations is an introductory-level course intended for IT professionals responsible for developing, supporting, and operating application-based IT services (e.g., messaging) and infrastructure-based IT services (e.g., network services).

Course Completion:

Upon Completing our Online ITIL V3 Foundations Program you will gain valuable knowledge and skills including the ability to:

• Identify the various ITIL processes that can be implemented in an organization
• Identify the benefits of implementing each ITIL process in an organization
• Identify the basic concepts, activities and roles related to each ITIL process
• Identify the relationship of each ITIL process with other processes
• Identify the factors that affect the effectiveness of each ITIL process
• Apply the ITIL concepts in the virtual organization ISA International

Certified Professional Exam

ITIL Foundations preps students for the exam leading to the ITIL Foundation Certificate (the Foundation Certificate in IT Service Management), a 40 question multiple-choice exam. Students must answer 26 questions correctly to pass.

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